Old Navy

CLIENT
Old Navy

CLIENT TYPE
E-Commerce / Fashion Retail

INDUSTRY:
Fashion & Retail

LOCATION
San Francisco, California (serving U.S. and international customers)


How GUDBEE helped a leading fashion retailer grow e-commerce sales, strengthen loyalty engagement, and expand digital reach.

GUDBEE’s Impact

Online sales (monthly)

+48%


Paid media ROAS

+44%


Website traffic

+72%


Email campaign CTR

+95%


Loyalty sign-ups

+80%

About Old Navy

Old Navy, part of Gap Inc., is one of the most popular U.S. clothing retailers, offering affordable, family-friendly fashion. Old Navy wanted to increase digital sales, optimize its online marketing, and drive higher adoption of its loyalty program.

The Project

The Challenge

  • Competitive pressure from value-based fashion retailers.

  • Underutilized SEO opportunities on product pages.

  • Loyalty sign-ups not meeting growth targets.

  • Paid media campaigns generating inconsistent ROI.

The GUDBEE Strategy

We designed a 4-pillar growth framework:

  1. SEO Optimization: Improved product metadata and seasonal keyword targeting.

  2. Content Campaigns: Built content hubs for family fashion, seasonal looks, and affordability.

  3. Paid Media Efficiency: Optimized creative and targeting to highlight affordability + style.

  4. Loyalty Program Growth: Automated nurture sequences to boost sign-ups and engagement.

Execution

  • Optimized SEO for core product categories (denim, kids’ apparel, seasonal fashion).

  • Created seasonal campaigns (Affordable Holiday Looks, Back-to-School Fashion).

  • A/B tested ad creative balancing affordability and style.

  • Developed nurture emails tied to first-time buyers and loyalty offers.

  • Built retargeting funnels to capture abandoned carts.

Key Learnings

  • Affordability messaging resonated strongly with customers and boosted conversions.

  • Seasonal content campaigns improved visibility and engagement.

  • Loyalty-focused messaging encouraged repeat purchases.

  • Paid media efficiency increased when targeting family-oriented segments.

Services

  • SEO+

  • Content Creation+

  • Paid Media Optimization+

  • Email Marketing+

"GUDBEE helped us refine Old Navy’s digital presence. Their SEO, paid media, and loyalty strategies gave us measurable growth across sales, engagement, and traffic."

- Meghan Petrucelli, Director, Search Engine Marketing, Old Navy

Next Steps

  • Expand mobile-first personalization for loyalty campaigns.

  • Create video-driven seasonal content hubs.

  • Scale SEO optimization across new product categories.

Want to see results like this? Let’s create a growth story for your brand.

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